Joan Hatem-Roy Chief Executive Officer Q: My elderly mother has experienced hearing loss during the last few years. She has denied she had a problem, which has frustrated her family and friends. She reluctantly agreed to visit an audiologist, and, as we expected,...
Joan Hatem-Roy Chief Executive Officer Q: I am trying to gather information for my elderly next-door neighbors. Over the past year, they seem to be struggling to take care of their home and get out to do their grocery shopping. I help when I can, but they need much...
Joan Hatem-Roy Chief Executive Officer Question: My sister's husband died several months ago. When she applied for the survivor benefit from his pension, she was told she wasn't eligible to receive further funds because her husband had chosen a higher payout when he...
Q: Two months ago, my husband broke his femur when he fell in our home. He had surgery to insert a rod and pins into the bone and was hospitalized for several days. Joan Hatem-Roy Chief Executive Officer Since that time, he has been staying in a rehabilitation...
Q: My neighbor told me she received an email claiming that she could obtain an exemption and get the COVID vaccination before her age group becomes eligible. Joan Hatem-Roy Chief Executive Officer She is on Medicare but is only 65 years old. She tends to be a...
Joan Hatem-Roy Chief Executive Officer Q: As I plan to get my vaccination for COVID, several of my friends have been chatting on Zoom about other vaccinations we should be getting. We have seen commercials on television and are a little confused about what is...
Joan Hatem-Roy, Chief Executive Officer Q: My elderly mother has been living with me for several years. This has been a satisfactory arrangement for both of us. I am scheduled for a surgical procedure soon and will be in the hospital for a couple of days. I also...
Joan Hatem-Roy, Chief Executive Officer Q: My mother is currently in a skilled rehabilitation facility, recovering from a fall. She will be ready to be discharged in a week and will need assistance when she returns home. I received a list of agencies that provide...
Joan Hatem-Roy, Chief Executive Officer The COVID-19 pandemic has brought many of us into necessary contact with new forms of technology. Many adults work from home, using video conferencing such as Zoom, Teams or Skype, while much of education has moved online. All...
Q: My 95-year-old grandmother resides in a long-term care facility that is scheduled to get the first round of COVID vaccinations in the next two weeks. My parents, both in their middle 70s, live at home and aren't sure when they will get vaccinated. Does this mean I...