Joan Hatem-Roy holds her dog, Sadie Q: We recently lost our wonderful dachshund, Gretchen, who died at the age of 12. Our children have moved away, and some of our friends just don’t understand the scope of our loss and the role this small dog played in our...
Joan Hatem-Roy, Chief Executive Officer This weekend, communities around the country will recognize and celebrate Juneteenth, an important annual holiday commemorating the end of slavery in the United States. Many of us were taught in school that slavery ended with...
Q: I live in an apartment in a small housing authority development. After paying my essential monthly expenses, I rarely have any money left. My neighbors are in the same situation. We especially worry about the cost of groceries. Do you have any ideas that could help...
Joan Hatem-Roy, Chief Executive Officer Q: My daughter and son-in-law both lost their jobs this past year due to the pandemic. They still haven't found secure employment and decided it was best for their two children to move in with me. They needed an internet...
Joan Hatem-Roy, Chief Executive Officer Q: I have spent the last 15 months leaving home only for the most essential reasons. I occasionally saw close neighbors but always wore a face covering and kept a safe distance. Since I live by myself, this was a very...
Joan Hatem-Roy, Chief Executive Officer Q: My daughter recently celebrated her 40th birthday. She received many cards and gifts, some humorous, some sentimental, and was treated to a wonderful party. When the festivities were over, she acted a bit down and...
Joan Hatem-Roy, Chief Executive Officer Q: Recently, I have begun experiencing pain in my knees, making it difficult for me to get up from a chair. A friend suggested I could have arthritis. I don’t know a lot about the disease beyond seeing it mentioned in ads...
Joan Hatem-Roy, Chief Executive Officer Q: Years ago, my parents met with an attorney to put their home and financial assets in a trust. I was named my mother's health care power of attorney if my father became incapable of acting on her behalf. I didn't give...
Joan Hatem-Roy, Chief Executive Officer Q: My neighbor made the difficult decision to place her husband in a long-term care facility as his needs became more than she could handle. She visits him several times per week, and, on some occasions, has found him in...
Joan Hatem-Roy, Chief Executive Officer Q: I am concerned about my sister. Her husband of over 50 years died six months ago. Several times when I have called, I noticed that her speech was slightly slurred, and a relative who lives nearby told me she has smelled...