Ask Joan: Older adults must be aware of scams

Q. It feels like every day there’s a new online scam targeting my parents. Do you have any tips on how they can stay safe?
A. Scammers are becoming increasingly crafty, and older adults are particularly vulnerable, especially during the holiday season. While we may think we’re immune, no one is completely safe from falling victim to these deceptive tactics, which can have serious financial consequences. Scammers often prey on trust and manipulate emotions to get their way. Here are some key strategies to protect against these schemes:
Trust Your Instincts and Ask for Help: If something feels off or you’re unsure about who you’re dealing with, don’t hesitate to reach out to a trusted friend or family member for advice. Simply talking through the situation can often make the red flags clearer.
Verify Who’s Contacting You: If a company or organization reaches out to you, don’t take their word for it. Hang up, then call them directly using contact details from their official website. A
legitimate business will always be willing to help you through their official channels.
Spot the Red Flags: Scammers frequently impersonate trusted businesses. Be wary of poor grammar, strange-looking links, or requests for payment through untraceable methods like cryptocurrency, prepaid gift cards, or apps like Venmo. These are classic scam signs. Never share personal information or send money unless you’re sure of the person’s
identity.
Don’t Be Rushed Into a Decision: Scammers often try to create a sense of urgency to pressure you into quick decisions. Take your time—legitimate organizations won’t rush you. Be skeptical of offers that sound too good to be true, and don’t let anyone push you into making hasty
financial decisions.
Be Cautious with “Emergency” Requests: Some scams will play on emotions, claiming a
loved one is in trouble and urgently needs your help. Before sending money or
sharing any sensitive information, ask yourself, “Why is this happening now?”
Never give out money you’re not prepared to lose. A true loved one would never
put you in the position of risking your financial security
If you or someone you know falls victim to a scam in Massachusetts, you can
report it to the Massachusetts Attorney General’s Office Consumer Hotline at
(617) 727-8400 or file a consumer complaint online through their website.
Are you caring for an older adult or need help finding healthy aging resources? Our experienced staff is available to help. Visit us online at www.agespan.org. You can also call 800-892-0890 or email info@agespan.org
First published in the Eagle-Tribune.
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