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Ask Joan: Patient Safety Awareness Week offers plenty of tips

Joan Hatem-Roy, Chief Executive Officer Q. I can’t make it to all my parents’ medical appointments, and I’m often worried about keeping up with all the information they are being given. What can I do to ensure their safety? As we observe Patient Safety Awareness Week...

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Ask Joan: Unsung heroes: Social Workers make Society Better

Joan Hatem-Roy, Chief Executive Officer March is an important time to recognize the dedicated professionals who work tirelessly to support individuals and communities in need. It’s Social Work Month, a time to honor the impactful work of social workers and raise...

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Ask Joan: Caregivers deserve so much gratitude

Joan Hatem-Roy, Chief Executive Officer Q. There are so many people I know who are caregivers for their family or work as professionals in the industry. What can I do to show my appreciation and support for those who provide such compassionate care? This past week was...

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Ask Joan: Much to contemplate before downsizing

Q. My husband and I recently made the difficult decision to sell our home. We love our house, but our children left many years ago and we find that we have more space than we need. Maintaining this large house has also become difficult, both financially and in terms...

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