Joan Hatem-Roy, Chief Executive Officer Q. My husband and I got our REAL IDs years ago when it was first announced that we will need them to fly on a plane. But recently, I received an email saying that my REAL ID was canceled and that I needed to go online and fix...
Ask Joan: It’s OK to Raise a Concern About Questionable Medicare Billings
Joan Hatem-Roy, Chief Executive Officer Q. My husband has Parkinson’s and has been seeing a physical therapist. We have grown to really like this young man, and the PT is helping my husband with his symptoms. But when we got our last Medicare statement, it looked...
Ask Joan: Beware of phone calls about Medicare, free services
Q. I cannot tell you how many phone calls (on my landline and cell phone) I get from scammers about Medicare, free services, etc. My friends and I try to let each other know when we hear about a new scam, but it seems like it is never-ending. What can older...
Beware of fraudulent offers for COVID-19 testing
Beware of fraudulent offers for COVID-19 testing from door-to-door, grocery store, telephone and mail order offerings— It is probably a scam! Lawrence, MA: The Massachusetts Senior Medicare Patrol (MA SMP) Program warns the public to be wary of anyone other than a...