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Ask Joan: What you need to know about Open Enrollment

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Q: I have been receiving mailings and flyers almost daily from insurance companies promoting their Medicare plans. I usually toss them in the trash without even looking over the information. I have good insurance through my husband’s retirement benefits package, so why am I getting these? A: You aren’t alone here. Many of us are…
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Ask Joan: Grandparents raising grandchildren need help

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Question: My close friend was recently awarded full custody of her two young grandsons. She is a loving, devoted grandparent and shared with me that she is  sometimes overwhelmed by her responsibilities. A friend suggested your agency might offer some assistance. Is this something you do? Answer: What a great friend you have, and I admire…
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Ask Joan: Seniors benefit from the power of pets

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Question: When my husband died seven years ago, I got my dog, Lily, for companionship. I’m retired now and living on a fixed income. I’m worried I won’t be able to afford to keep her, and that would just be devastating to me. Is there a program out there that might be able to help me out and keep…
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Ask Joan: Caregivers can get extra help at home with PCA Program

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Question: I find myself struggling to care for my 76-year-old aunt , who lives with m y family and has severe arthritis. I feel I’m being squeezed between the responsibilities of taking care of my children and m y aunt. She requires a great deal of care, and I’m exhausted. What can I do to help…
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Ask Joan: Volunteering is healthy for you, your community

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Volunteers are part of the lifeblood of our organization. We couldn’t do what we do without them, and I feel fortunate our agency benefits from their generosity. We’re not the only ones who benefit from their hard work. The people we serve in our communities certainly do, and the volunteers themselves get much satisfaction from…
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Ask Joan: Long-term care ombudsman advocates for residents

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Q: For several years, my mother was able to remain in her own home with the help of private pay aides. It became clear this would not be an option long term due to cost and her physical deterioration, so I moved her into an assisted living facility. I have since noticed some issues –…
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