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Joan Hatem-Roy Chief Executive Officer Q: My elderly mother has experienced hearing loss during the last few years. She has denied she had a problem, which has frustrated her family and…

Joan Hatem-Roy Chief Executive Officer Question: My husband was diagnosed with a debilitating neurological condition. We have been told there is no cure, but medication may slow his deterioration. Neither…

Joan Hatem-Roy Chief Executive Officer Q: I am 72 years old and received my second COVID-19 vaccination two weeks ago. I am somewhat relieved to have this added protection, but others…

Joan Hatem-Roy, Chief Executive Officer Question: Some of my friends are afraid of getting the COVID-19 vaccine because they think it will give them the actual disease. What can I…

Joan Hatem-Roy, Chief Executive Officer Q: I am concerned about my sister. Her husband of over 50 years died six months ago. Several times when I have called, I noticed that…

Joan Hatem-Roy, Chief Executive Officer Q: My neighbor made the difficult decision to place her husband in a long-term care facility as his needs became more than she could handle. She…

Joan Hatem-Roy, Chief Executive Officer Q: Years ago, my parents met with an attorney to put their home and financial assets in a trust. I was named my mother’s health care…

Joan Hatem-Roy, Chief Executive Officer Q: Recently, I have begun experiencing pain in my knees, making it difficult for me to get up from a chair. A friend suggested I could…