From understanding your benefits and comparing options to preventing fraud and addressing billing concerns, trained professionals can help you make informed choices and connect you with the right resources.
Helping You Navigate Medicare and Recognize Fraud
Through services like SHINE (Serving the Health Insurance Needs of Everyone) and SMP (Senior Medicare Patrol) you can get free help understanding your options, making informed choices, and protecting yourself from Medicare fraud.
SHINE (Serving the Health Insurance Needs of Everyone)- Medicare Counseling
Trained, certified SHINE counselors help Massachusetts residents navigate the complex Medicare insurance system. SHINE counselors can explain Medicare options, help compare costs and benefits, explain the enrollment process, and help people apply for extra help and savings programs. There is no cost for residents with Medicare or who are about to enroll.
For more information about SHINE, contact your local Council on Aging or AgeSpan at 1-800-892-0890.
Massachusetts Senior Medicare Patrol Program (SMP) – Medicare Fraud Prevention
This statewide program helps Medicare and Medicaid beneficiaries, family members, and caregivers become informed healthcare consumers to prevent healthcare errors, waste, fraud, and abuse.
Need help
finding something?
Call us: 1-800-892-0890
Email us: info@agespan.org
