Seeking the help of an Ombudsman
Joan Hatem-Roy, Chief Executive Officer Q: For several years, my elderly mother was able to remain in her own home with the help of private pay aides. It became clear…
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Finding resources for LGBT seniors
Joan Hatem-Roy, Chief Executive Officer Q: I am concerned about my older brother. He is a 70-year-old gay man whose partner died over a year ago. It was stressful enough…
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Handling Thanksgiving safely during a pandemic
Joan Hatem-Roy, Chief Executive Officer Q: Our family is in turmoil over making plans for Thanksgiving. Our adult children haven’t seen us in months, so they are anxious to get…
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Resources available for adult-onset diabetes
Joan Hatem-Roy, Chief Executive Officer Q: Several months ago, my husband was diagnosed with adult-onset diabetes. Last week, he had blood tests and a follow-up appointment with his physician. His…
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Caring for a loved one at home
Joan Hatem-Roy, Chief Executive Officer Q: My husband and I recently moved into a condo in the Merrimack Valley to be closer to our adult children. He has a neurological…
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Navigating Medicare Open Enrollment
Joan Hatem-Roy, Chief Executive Officer Q: I have been receiving flyers almost daily from insurance companies promoting their Medicare plans. I usually toss them in the trash without even looking…
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Caregiving in a Crisis: Caring for parents during the pandemic
Joan Hatem-Roy, Chief Executive Officer Q: My elderly mother is a private pay resident at an upscale assisted living facility. While I understand the reasons for all the restrictions…
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Finding Support and Community While Caregiving During COVID
Like so many others, Kate P. has watched as her mother’s health has deteriorated over the past couple of years. This summer, the situation worsened. Her mother, age 77, has…
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Tips for holiday shopping during the pandemic
Joan Hatem-Roy, Chief Executive Officer Q: Due to my age and chronic health conditions, I have been extremely careful over the last nine months to avoid contracting COVID-19. I only…
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Staying in contact with virtual visits
Joan Hatem-Roy, Chief Executive Officer Q: My mother lives in an assisted living facility that currently has an outbreak of COVID-19. Previously, only outside visits were allowed, and now even…