Joan Hatem-Roy Chief Executive Officer Q: I am 72 years old and received my second COVID-19 vaccination two weeks ago. I am somewhat relieved to have this added protection, but others in my age group are reluctant to get vaccinated. I have heard the term "herd...
Coping with a difficult diagnosis
Joan Hatem-Roy Chief Executive Officer Question: My husband was diagnosed with a debilitating neurological condition. We have been told there is no cure, but medication may slow his deterioration. Neither of us is dealing well with the emotional and physical changes...
Adapting to hearing aids
Joan Hatem-Roy Chief Executive Officer Q: My elderly mother has experienced hearing loss during the last few years. She has denied she had a problem, which has frustrated her family and friends. She reluctantly agreed to visit an audiologist, and, as we expected,...
Help is available to find local services for seniors
Joan Hatem-Roy Chief Executive Officer Q: I am trying to gather information for my elderly next-door neighbors. Over the past year, they seem to be struggling to take care of their home and get out to do their grocery shopping. I help when I can, but they need much...
Finding help with pension problems
Joan Hatem-Roy Chief Executive Officer Question: My sister's husband died several months ago. When she applied for the survivor benefit from his pension, she was told she wasn't eligible to receive further funds because her husband had chosen a higher payout when he...
Hiring Home Help for a Parent
Joan Hatem-Roy, Chief Executive Officer Q: My mother is currently in a skilled rehabilitation facility, recovering from a fall. She will be ready to be discharged in a week and will need assistance when she returns home. I received a list of agencies that provide...
Crossing the generational digital divide
Joan Hatem-Roy, Chief Executive Officer The COVID-19 pandemic has brought many of us into necessary contact with new forms of technology. Many adults work from home, using video conferencing such as Zoom, Teams or Skype, while much of education has moved online. All...
Visiting after the COVID-19 vaccine
Q: My 95-year-old grandmother resides in a long-term care facility that is scheduled to get the first round of COVID vaccinations in the next two weeks. My parents, both in their middle 70s, live at home and aren't sure when they will get vaccinated. Does this mean I...
Helping a parent through the grieving process
Q: My father passed away this past winter after a long illness. I miss him every day. My mother seems to be stuck in the grieving process and withdraws from other family members and friends. Is this normal? What can we do to help? A: The experience of grief differs...
Looking after parents from a distance
Q: I plan to make a trip back to the area after the holidays to visit my elderly parents. I realize traveling is not recommended now, but I feel a need to check on them. My mother hasn't sounded like herself during our calls, and my father doesn't always want to be on...