Joan Hatem-Roy, Chief Executive Officer Q. The recent news about the fire at the Fall River Assisted Living Community has me so upset. I can’t imagine how the families of those who lost their lives must be feeling. I hope there will be changes so nothing like this...
Joan Hatem-Roy, Chief Executive Officer Q. My parents are in their 70s and living on their own. They both have some health issues, so I help them with appointments, errands, and tasks around the house. I love spending time with them, but I also have my own busy...
Joan Hatem-Roy, Chief Executive Officer Q. At my most recent checkup, my doctor suggested I start doing strength training. I am in my late 60s and consider myself pretty active. I go for walks, either by myself or with friends, several times a week. Do I really need...
Joan Hatem-Roy, Chief Executive Officer Q. My 80-year-old mom lives by herself in an older home that doesn’t have central air conditioning. She does have window units in her bedroom and family room, but she rarely uses them because she is worried about the cost of her...
Joan Hatem-Roy, Chief Executive Officer Q. Now that summer is finally here, I am planning a vacation with my husband and two teenaged children. We decided to ask my in-laws to join us. They are in their late 70s and we have never traveled with them, but they are both...
Joan Hatem-Roy, Chief Executive Officer Q. My aunt and uncle live out of state, so I don’t see them very often. On a recent visit, I noticed that my aunt was having trouble remembering specific words. She also asked me the same questions a few times. My uncle and...
Joan Hatem-Roy, Chief Executive Officer Q. My husband and I got our REAL IDs years ago when it was first announced that we will need them to fly on a plane. But recently, I received an email saying that my REAL ID was canceled and that I needed to go online and fix...
Joan Hatem-Roy, Chief Executive Officer Q. Now that the weather is getting warmer, I am spending more time out in my garden. My daughter keeps telling me I should be careful about being in the sun, but I have spent every spring and summer in my garden for years. Do I...
Joan Hatem-Roy, Chief Executive Officer Q. My husband has Parkinson’s and has been seeing a physical therapist. We have grown to really like this young man, and the PT is helping my husband with his symptoms. But when we got our last Medicare statement, it looked...
Joan Hatem-Roy, Chief Executive Officer Q. I have been seeing the same primary care doctor for the last 18 years. I really feel like he understands me and knows my health history. I recently learned that he will be retiring soon. How do I go about choosing a new...