Joan Hatem-Roy, Chief Executive Officer Q. My 80-year-old mom lives by herself in an older home that doesn’t have central air conditioning. She does have window units in her bedroom and family room, but she rarely uses them because she is worried about the cost of her...
Ask Joan: Including Elderly Relatives on Family Vacations
Joan Hatem-Roy, Chief Executive Officer Q. Now that summer is finally here, I am planning a vacation with my husband and two teenaged children. We decided to ask my in-laws to join us. They are in their late 70s and we have never traveled with them, but they are both...
Ask Joan: Having those Difficult Conversations
Joan Hatem-Roy, Chief Executive Officer Q. My aunt and uncle live out of state, so I don’t see them very often. On a recent visit, I noticed that my aunt was having trouble remembering specific words. She also asked me the same questions a few times. My uncle and...
Ask Joan: Real ID Deadline Creates Opportunities for Scammers
Joan Hatem-Roy, Chief Executive Officer Q. My husband and I got our REAL IDs years ago when it was first announced that we will need them to fly on a plane. But recently, I received an email saying that my REAL ID was canceled and that I needed to go online and fix...
Ask Joan: Some Medications can Impact Sun Sensitivity
Joan Hatem-Roy, Chief Executive Officer Q. Now that the weather is getting warmer, I am spending more time out in my garden. My daughter keeps telling me I should be careful about being in the sun, but I have spent every spring and summer in my garden for years. Do I...
Ask Joan: It’s OK to Raise a Concern About Questionable Medicare Billings
Joan Hatem-Roy, Chief Executive Officer Q. My husband has Parkinson’s and has been seeing a physical therapist. We have grown to really like this young man, and the PT is helping my husband with his symptoms. But when we got our last Medicare statement, it looked...
Ask Joan: Choosing a New Primary Care Doctor
Joan Hatem-Roy, Chief Executive Officer Q. I have been seeing the same primary care doctor for the last 18 years. I really feel like he understands me and knows my health history. I recently learned that he will be retiring soon. How do I go about choosing a new...
Ask Joan: Do you know someone over 60 who inspires you with their love of learning?
Joan Hatem-Roy, Chief Executive Officer Each week in this column, I share thoughts and guidance on navigating life with purpose and vitality. This week, I'm inviting you to share your insights with me. Do you know someone over 60 who inspires you with their love of...
Ask Joan: Eye Strain and E-readers
Joan Hatem-Roy, Chief Executive Officer Q. I’m in my 70s and love reading on my tablet, but I’ve noticed my eyes feel tired more quickly than they used to. Is reading on a screen bad for my eyes? E-readers have become a popular option for many older adults because...
Ask Joan: Flip the Script on Aging
Joan Hatem-Roy, Chief Executive Officer May is Older Americans Month and this year’s theme, Flip the Script on Aging, invites us all to take a closer look at how we view and talk about growing older. It’s a call to challenge the tired stereotypes and outdated...