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Q: My grandmother fell and broke her hip and has been in a rehabilitation facility following surgery for a broken femur. She soon will max out on the days Medicare and her private insurance will cover which means she will need to pay for her remaining stay at the facility. The facility is recommending placement…
Q: My mother isn’t a resident in Massachusetts but I am hoping you might have some suggestions on how to handle a problem with the care she is receiving at home. Originally we hired two private pay workers, they both have been more than satisfactory. Later additional help was needed so I contacted an agency…
Q: My elderly mother who has Alzheimer’s disease lives about 12 hours away from me. In the past I would travel down to visit her three to four times a year. Due to the pandemic I wasn’t able to be with her on Mother’s Day. Under normal conditions I would never have missed being celebrating…
Q: I am aware your agency is considered an essential service. My late parents received help at home and I was very grateful. What has been your experience working with older adults and their caregivers during this pandemic? A: Thank you for your question. This is such a hard question to answer because everyone’s experience…
Q: Since I retired several years ago my social support system has narrowed considerably. I have become very emotional lately. Every day when I learn about the number of confirmed cases of COVID-19 going up, how many people have passed away and the awful conditions medical personnel are dealing with. I am healthy and no…
Q: There is so much going on right now. How important is it for us to fill out the 2020 Census? Does this impact services for older adults like myself? A: Everyone may not realize participation in the census is actually required by law. Beyond the fact this is something we need to do the…
Q: I always take precautions when I leave my home for grocery shopping by wearing a mask and keeping distance between myself and other people. In spite of all my efforts, if I get sick I worry what will happen to my pets. I live alone and have no family in the area so my…
Q: I know the precautions we should be taking in regards to hand washing, sanitizing door knobs, countertops, light switches and any surfaces someone is coming into contact with. Hopefully social distancing has been drilled into everyone’s head and they are paying attention. Now I have heard we should be cleaning our groceries when we…
Q: I receive home delivered meals through your nutrition program. I am really worried about the safety of the food with all the news about this awful virus that has infected so many people in our area. I am elderly and not very steady on my feet, shopping in a grocery store would be very…
Q: I am a person of deep faith. Churches are closed which is leaving many individuals with a sense of loss. Regardless of which religion a person follows, how can someone stay in touch with their beliefs when no longer able to attend services? A: The pandemic our nation is currently dealing with is unlike…