Elder Services of the Merrimack Valley and North Shore is open and continues to address the needs of our area consumers. We are in close contact with the Massachusetts Executive Office of Elder Affairs, and the Department of Public Health, and we are following their guidance as well as the Centers for Disease Control and Prevention (CDC) recommended best practices. We are also in close communication with our extensive network of in-home service providers, health care partners, and our community partners to deliver services in a safe and effective manner.
At this time, Elder Services MV/NS is continuing to provide services, while also taking all possible precautions to safeguard wellness. We understand that this is a fluid situation and information may change quickly so we are continuing to monitor what is happening and adjust our plans as needed. We are asking our staff and volunteers to stay home when sick, to limit close interpersonal contact, and to practice frequent handwashing. We urge all members of the community to do the same. Our highest priority is the safety and well-being of our staff, volunteers, and the members of the communities we serve. Updates will be posted here as circumstances change.
More information on COVID-19
Massachusetts 2-1-1: Massachusetts residents are urged to use 2-1-1 for information, resources, and referrals regarding COVID-19. Operators are staffing this hotline 24/7 and translators are available in multiple languages. Residents with questions can dial 2-1-1 from any landline or cellphone, or use the live chat option on the Mass 2-1-1 website. Click here for more information.