NCQA awards the status of Accredited–3 years to organizations that demonstrate strong performance of the functions outlined in the standards for Case Management accreditation. AgeSpan has maintained this accreditation since 2017.
“I want to thank our Quality Team and all the employees whose excellent work has resulted in our agency maintaining NCQA Accreditation for nine years,” said AgeSpan CEO Joan Hatem-Roy. “For individuals and families, the accreditation ensures that they are at the center of everything we do and that we maintain high-quality services.”
Our state-funded Home Care program is one of the agency’s largest programs and serves 5,000 people monthly. This accreditation status demonstrates AgeSpan’s commitment to coordinating the delivery of care in a person-centered and integrated manner to help individuals live well in their preferred setting.
NCQA Accreditation standards are purposely set high to encourage organizations to continuously enhance their quality. The standards are intended to help organizations achieve the highest level of performance possible and create an environment of continuous improvement.
AgeSpan, formerly known as Elder Services of the Merrimack Valley and North Shore, is a private, nonprofit agency dedicated to helping people in northeast Massachusetts maintain the highest level of independence, health, and safety as they age. AgeSpan is a Massachusetts Aging Services Access Point and an Area Agency on Aging. For more, information about AgeSpan and its services, visit www.AgeSpan.org or call 800-892-0890.
NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. NCQA’s website (ncqa.org) contains information to help consumers, employers and others make more informed health-care choices. NCQA can be found online at ncqa.org, on Twitter @ncqa, on Facebook at facebook.com/NCQA.org/ and on LinkedIn at linkedin.com/company/ncqa.