Home Care Resources

Service

Click here for the Service Procurement Provider Process

The Personal and Home Care Aid State Training (PHCAST)

Offered by the Executive Office of Elder Affairs, this free, online course prepares individuals to work as an agency-based home care aide. The training is available in English, Spanish/Español and Haitian Creole/Kreyòl ayisyen. Key concepts and in-depth knowledge of related topics and responsibilities of home care aides will be presented. This course is self-paced and takes approximately 37 hours to complete. Upon successful completion of the course, a Certificate of Completion will be issued.

In addition to the English version of the Homemaker course, EOEA offers additional courses and languages:

• Spanish and Haitian Creole Homemaker courses
• English Personal Care Homemaker course
• Spanish Personal Care Homemaker course
• Haitian Creole Personal Care Homemaker course

Point of Contact

For questions regarding your existing contract, please contact Jackie Titone, Manager of Provider Contracts and Relations, at 800-892-0890.

Billing 

If you have questions or billing inquiries, please email us at ebilling@agespan.org.

Events

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Non-Contracted Providers

Interested in becoming a Home Care service provider?

AgeSpan contracts with service providers who work directly with the people we serve. The Executive Office of Elder Affairs (EOEA) determines the types of services that AgeSpan can offer. Services are provided to individuals in the Commonwealth’s Home Care Program, funded by the EOEA. Our next Request for Proposal (RFP) process will open in 2027.

EOEA is responsible for approving agencies interested in providing Homemaker/Personal Care Services. For more information, click here.

For information regarding potential contracts with AgeSpan, please contact Jackie Titone, Manager of Provider Contracts and Relations, at 800-892-0890.

Disclaimer: AgeSpan is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. AgeSpan strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. AgeSpan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws.