Joan Hatem-Roy holds her dog, Sadie Q: We recently lost our wonderful dachshund, Gretchen, who died at the age of 12. Our children have moved away, and some of our friends…

Joan Hatem-Roy, Chief Executive Officer Q: I have a casual acquaintance I’ll call Sarah. Together, we go out to dinner or attend social events. When we pick Sarah up, I…

Joan Hatem-Roy, Chief Executive Officer Q: For the past several years, I was the primary caregiver for my elderly parents before they died. Now my husband has become wholly reliant…

The Americans with Disabilities Act has made a world of difference for millions across our country since it was signed into law in 1990. Joan Hatem-Roy, Chief Executive Officer As…

Joan Hatem-Roy, Chief Executive Officer Question: I owe a sizable amount on several credit cards. This past year, I was hospitalized and had to charge my deductibles and some medications….

Joan Hatem-Roy, Chief Executive Officer Question:  I have been driving for more than 50 years, but recently noticed that my parallel parking skills are not what they used to be….

Joan Hatem-Roy, Chief Executive Officer Question: My parents are getting older, and I would love to record an oral history. However, I don’t know where to begin and don’t want to seem…

Joan Hatem-Roy, Chief Executive Officer Question: When I was younger, I was an avid sun worshiper because I thought I looked better with a tan. After having several skin cancers,…

Joan Hatem-Roy, Chief Executive Officer Question: I’ve just turned 55, but I’ve always been a planner. What can I do now to prepare my house for living in once I retire?…