Adult Protective Services

Social services programs that provide assistance for older adults, people with disabilities and other vulnerable individuals who are unable to act on their own behalf or manage their own affairs, or who are in immediate danger due to physical or emotional abuse, unsafe or hazardous living conditions, exploitation, neglect, self-neglect or abandonment. Included are APS programs that investigate cases of abuse, neglect or exploitation working closely with a wide variety of professionals including physicians, nurses, firefighters and law enforcement officers following receipt of a report from friends, neighbors or others concerned for their safety; and public and private guardianship/conservatorship programs that make provisions for people who have been judged to be incompetent by the court by assuming responsibility for the care and custody of the individuals and/or for the management of their estates.

  • Massachusetts Office for Victim Assistance

    The Massachusetts Office for Victim Assistance (MOVA) is an independent agency whose purpose is to advocate for and assist victims of crime. MOVA provides victim advocacy through outreach and education, policy advocacy, policy and program development, legislative advocacy, grants management, and service referrals. It connects crime victims, survivors and witnesses to free high quality local…

  • YWCA Northeastern Massachusetts Domestic Violence Program

    This program offers emergency services including crisis intervention, advocacy, safety planning, emergency food and transportation, and referral to shelter; legal advocacy (assistance with temporary restraining order, etc.); transitional housing (OASIS) consisting of nine apartment units for families and The Residence consisting of 10 single room occupancy housing; housing advocacy; teen dating violence project; and immigrant…

  • Jeanne Geiger Crisis Center

    This is a program for victims of domestic violence. Services include a 24-hour crisis hotline, crisis intervention counseling, and temporary transitional housing for the short term. It also provides a court advocacy program that includes assistance with obtaining a restraining order, legal consultation and representation (on a sliding fee scale), and rapid response teams. It…

  • AgeSpan

    AgeSpan is a private, non-profit agency which services seniors residing in the 28 cities/towns in the Merrimack Valley and North Shore area. It manages the State Home Care Program and is federally designated as the Area Agency on Aging. It provides information, resources and services including, but not limited to, care management, money management, respite…

  • Elder Abuse Hotline

    Elder Abuse includes physical abuse, sexual abuse, emotional abuse, caregiver neglect, self-neglect and financial exploitation. Anyone who has reasonable cause to believe an elder has been abused or is at risk due to self-neglect may make a report to the statewide 24-hour hotline call center. While the initial intake is centralized, all reports will be…

  • HAWC Healing Abuse Working for Change

    HAWC provides free comprehensive and confidential domestic violence programs and services in North Shore communities from Saugus to Rockport. Some of the services offered include a 24-hour hotline, individual advocacy, support groups, legal advocacy, hospital advocacy, children’s services, parent-child trauma recovery program, and community education. It has a shelter that is a communal living situation.