Elder Abuse Hotline
Elder Abuse includes physical abuse, sexual abuse, emotional abuse, caregiver neglect, self-neglect and financial exploitation. Anyone who has reasonable cause to believe an elder has been abused or is at risk due to self-neglect may make a report to the statewide 24-hour hotline call center. While the initial intake is centralized, all reports will be referred to local Elder Protective Services agencies for screening and if indicated investigation and service planning. If abuse is confirmed, the caseworker will offer the elder a choice of services designed to alleviate or end the abuse.
Reports of alleged elder abuse, neglect and self-neglect are investigated and kept confidential.
Service Area
- Amesbury
- Andover
- Billerica
- Chelmsford
- Danvers
- Dunstable
- Haverhill
- Lawrence
- Salem
- Tyngsboro
- Westford
- Beverly
- Boxford
- Burlington
- Byfield
- Dracut
- Georgetown
- Groveland
- Lowell
- Marblehead
- Merrimac
- Methuen
- Middleton
- Newbury
- Newburyport
- North Andover
- Peabody
- Rowley
- Salisbury
- Tewksbury
- West Newbury
- No Restrictions
Eligibility
Address
Website
https://www.mass.gov/info-details/report-abuse-of-adults-aged-60
Phone
Hours of Operation
Languages
- English
- Spanish
