Elder Abuse Hotline

Elder Abuse includes physical abuse, sexual abuse, emotional abuse, caregiver neglect, self-neglect and financial exploitation. Anyone who has reasonable cause to believe an elder has been abused or is at risk due to self-neglect may make a report to the statewide 24-hour hotline call center. While the initial intake is centralized, all reports will be referred to local Elder Protective Services agencies for screening and if indicated investigation and service planning. If abuse is confirmed, the caseworker will offer the elder a choice of services designed to alleviate or end the abuse.

Reports of alleged elder abuse, neglect and self-neglect are investigated and kept confidential.

  • Amesbury
  • Andover
  • Billerica
  • Chelmsford
  • Danvers
  • Dunstable
  • Haverhill
  • Lawrence
  • Salem
  • Tyngsboro
  • Westford
  • Beverly
  • Boxford
  • Burlington
  • Byfield
  • Dracut
  • Georgetown
  • Groveland
  • Lowell
  • Marblehead
  • Merrimac
  • Methuen
  • Middleton
  • Newbury
  • Newburyport
  • North Andover
  • Peabody
  • Rowley
  • Salisbury
  • Tewksbury
  • West Newbury
  • No Restrictions
Any older adult, 60 years/older, not living in a nursing home.

https://www.mass.gov/info-details/report-abuse-of-adults-aged-60

800-922-2275
Open 24 hours a day, 7 days a week.
  • English
  • Spanish