A team of experienced and caring professionals
Executive Leadership Team
Joan Hatem-Roy, LICSW
Chief Executive Officer
Joan has worked in the aging services network for more than 35 years, improving the lives of older adults and their families across Massachusetts. As Chief Executive Officer, she is passionate about advancing collaborations with healthcare systems to address the social determinants of health. She is a licensed independent clinical social worker with certifications in alcohol/substance abuse and gerontology, and her early work focused on behavioral health, disease prevention and elder abuse. She is on the boards of several local, state, and national organizations, including Northern Essex Community College, the Lawrence Partnership, Mass Home Care, and USAging. Joan and her husband live in Haverhill and have two adult children.
Anna Bellows, Esq.
General Counsel
Anna has 30 years of experience working within the Aging Services Access Point network in addition to 10 years working in for-profit corporations. Her areas of practice are business/contracts, and elder and employment law. Anna is licensed in Massachusetts and is a member of the National Academy of Elder Law Attorneys and various bar associations. She has also served on the boards of several nonprofit organizations. Anna earned her degrees from College of the Holy Cross, Harvard University and Massachusetts School of Law.
Shelley DeSimone
Chief Human Resource Officer
Shelley DeSimone has dedicated her career to providing human resources leadership to mission-driven, nonprofit organizations. As a seasoned human resource professional, she is passionate about creating an empowered, compassionate, and inclusive workplace culture. Shelley is certified in Diversity, Equity and Inclusion in the Workplace through the University of South Florida and earned her degrees from College of the Holy Cross and Boston University.
Tammy O’Donnell
Chief Financial Officer
Tammy has worked in the nonprofit sector for 35 years, with experience across government, human services, and healthcare. She has expertise in financial planning, budgeting, finance operations, revenue cycle management, contract negotiations, data analysis and government health programs. An experienced Chief Financial Officer, she is passionate about ensuring adequate resources for mission-driven organizations and advancing the needs of the individuals they serve. Outside of the office, Tammy enjoys traveling and spending time with her husband and three children.
Jennifer Raymond, JD, MBA
Chief Strategy Officer
Jennifer is an experienced strategic thinker, coalition builder, and change leader. Driven by the desire to create healthy communities for all, she takes pride in aligning social missions with business acumen, providing the best approaches to sustainability possible. As Chief Strategy Officer, she builds cross-sector partnerships, creates shared alignment around a vision, and translates that vision into action. Jennifer holds a juris doctorate and a master’s degree in business administration and has been recognized by the John A. Hartford Foundation as a national practice change leader.
Christine Tardiff,
RN, MSN
Chief Operating Officer
VP Clinical Services
Christine Tardiff has worked in the healthcare industry for 30 years, with experience in hospital administration, quality, patient safety, and interprofessional clinical leadership. As a seasoned nurse leader, she is passionate about advancing quality care and health equity. In addition to overseeing clinical services, she is also involved in quality and agency operations. She is a licensed registered nurse and has a master’s degree in nursing from the University of Texas at Arlington. Outside of the office, Christine enjoys running, outdoor activities, and spending time with her two children and husband.
Jim Santiago
Chief Information Officer
Joan has worked in the aging services network for more than 35 years, improving the lives of older adults and their families across Massachusetts. As Chief Executive Officer, she is passionate about advancing collaborations with healthcare systems to address the social determinants of health. She is a licensed independent clinical social worker with certifications in alcohol/substance abuse and gerontology, and her early work focused on behavioral health, disease prevention and elder abuse. She is on the boards of several local, state, and national organizations, including Northern Essex Community College, the Lawrence Partnership, Mass Home Care, and USAging. Joan and her husband live in Haverhill and have two adult children.
Senior Management Team
Nina Abreu
Director of Fiscal and Revenue Operations
Derek Anderson
Director of Nutrition Services
Lisa Arsenault
Senior Administrative Assistant
Melissa Cloutier, LSW
Director of the Healthy Living Center of Excellence
Cindy DeSalvo Director of Contract Management
Rich Greif
Director of Communications
Maria Gudinas
Chief Development Officer
Meredith Fisher, M. Ed, LSW
Senior Director of Managed Care Programs
Sandy Jennings
Executive Administrative Assistant
Martha Leen
Director of Community Programs
Area Agency Planner
Lucy McKinnon, MPA, LSW
Director of Home Care
Vianela Morales
Director of Managed Care Programs – SCO
Johanna Ortiz
Controller
Alicia Ritter MSW, LCSW
Director of Home Care
Shelly Sevinor
Senior Director of Clinical Services Programs
Kelly Surette
Director of Protective Services and Financial Resources
Naomi Tang
Director of Nursing and Community Health Programs
Luilly Vasquez
Director of Managed Care – PCA/One Care
Board of Directors
Michael Rurak, CPA, MST
Board President
Murphy Gaudreau & Hoskinson Inc
Robert Schreiber, MD
Board Treasurer
Vice President, National Medical Director of Care myPlaceHealth
Colleen Ranshaw-Fiorello, Retired
Board Clerk
Teresa Gove Arnold
Director, Salem Council on Aging
Maurice Balboni, Retired
Jean Patel Bushnell, Retired
Joseph Berardino, Retired
Pamela Blaquiere
Director, Boxford Council on Aging
Sothea Chiemruom
Executive Director, Cambodian Mutual Assistance Association (CMAA)
Kimberlie Flowers, Retired
Robert Holloway, Jr.
Senior Counsel, MacLean, Holloway, Doherty & Sheehan
Gary Lee, Retired
Mbita Mbao, PH.D, LICSW
Assistant Professor, Salem State University
Grace Ann Steed, Retired
Andrea Sullivan, Retired
Chester “Chet” Szablak, Jr.
Self-employed Consultant
Martha Velez
Health & Human Services Director,
Lawrence Council on Aging
Advisory Council
Theresa Woodbury
Chair
Director, Hamilton Council on Aging
Laurie Fullerton
Vice Chair
Director of Community Relations, Brookhouse Home
Lisa Hooper
Secretary
Director, Marblehead Council on Aging
Amy Anwyl
Executive Director, Sarah’s Place
Frank Baskin
Geriatric Consultant
Maxa Schutzbank Berid
Retired Attorney, Lowell
Martha Holt
REACH Project Coordinator, Mayor’s Health Task Force
Erin Meisner
Volunteer
Carolyn Wynn
Director, Peabody Council on Aging
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