Publications

Annual Report 2017

Taking on the new role of Chief Executive Officer at Elder Services is both a humbling experience and once-in-a-lifetime opportunity. I have devoted much of my professional life to this agency and I am ready to tap into that experience, talent and the innovative spirit of our incredible staff as we enter into the next phase of evolution and growth at Elder Services. I look forward to working with our network of strong community partners to help the agency move confidently into the future with bold vision and an enduring sense of mission.

Joan Hatem-Roy
Chief Executive Officer

Download the 2017 Annual Report

 

Recent Publications

2024 Annual Report

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2022 Annual Report

This year, our care managers met in the homes of thousands of individuals and families, helping to coordinate a wide range of essential services. We further expanded our transportation and housing support services, launched new culturally appropriate food access and...

2021 Annual Report

This past year, our agency has grown stronger as we focused on our mission to help people in diverse communities live safely and independently at home. As our agency continues to grow, we made the decision to rebrand to AgeSpan last December to better reflect the work...

Area Plan 2022-2025

Every four years we develop an Area Plan on Aging in our role as a federally designated Area Agency on Aging (AAA). This plan, which is approved by the Massachusetts Executive Office of Elder Affairs, addresses the needs of older adults, adults with disabilities and...

Annual Report 2020

In our latest Annual Report, we take time to reflect on 2020 and look ahead at what comes next. ESMV-NS found 2020 to be a taxing but transformative year for our agency. The COVID-19 pandemic presented an unexpected challenge, but we rallied and learned what we are...

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