MassHealth – Transportation Authorization
A MassHealth member must meet the above eligibility requirements to qualify for transportation. The medical provider must authorize the need for transportation by completing a PT-1 form (Prescription for Transportation) online. A PT-1 form is required for each doctor that a member visits. Once transportation has been approved, the following numbers should be called to arrange a ride: for Greater Lawrence and Greater Haverhill, call Cape Ann Transportation Authority at 1-800-830-5191; for Greater Lowell, call Montachusett Regional Transportation (MART) at 1-800-854-9928.
Service Area
- Amesbury
- Andover
- Billerica
- Chelmsford
- Danvers
- Dunstable
- Haverhill
- Lawrence
- Salem
- Tyngsboro
- Westford
- Beverly
- Boxford
- Burlington
- Byfield
- Dracut
- Georgetown
- Groveland
- Lowell
- Marblehead
- Merrimac
- Methuen
- Middleton
- Newbury
- Newburyport
- North Andover
- Peabody
- Rowley
- Salisbury
- Tewksbury
- West Newbury
- No Restrictions
Eligibility
Must be a MassHealth member traveling to/from a MassHealth provider for a MassHealth reimbursable service; must be unable to use public transportation or be without access to public transportation; must be without a family member or friend who could drive
Address
Boston
Website
https://www.mass.gov/masshealth-transportation-information-for-providers
Phone
800-841-2900
Hours of Operation
Mon. – Fri. 9am – 5pm
Languages
- English
- Spanish