Updates & Insights

Volunteer as an Ombudsman

Join our Long-Term Ombudsman team! 

Our trained ombudsman volunteers provide critical advocacy and support for people in long-term care facilities.  

Volunteer ombudsmen help resolve complaints about personal care, residents’ rights, and other concerns for those in long-term care and skilled nursing facilities. The program also serves as a referral source for information regarding eligibility and placement in long-term care facilities. 

Ombudsmen receive free training and certification through the Massachusetts Long Term Care Ombudsman Program’s Office. All ombudsmen receive a minimum of 24 hours of continuing education each year and are re-certified every two years. 

This is a great way to use your skills to help individuals and families.  

For more information, contact us at 800-892-0890 and ask about becoming a volunteer ombudsman. 



Other Updates & Insights

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