Recent News

Meet our New Chief Executive Officer
July 25, 2017

The Board of Directors at Elder Services of the Merrimack Valley is proud to announce that Joan Hatem-Roy has been named as the new Chief Executive Officer of the agency effective July 1, 2017. Roseann Robillard, President of the Board of Directors for the agency said “We are very excited about Joan’s appointment to this new leadership position. Her 35 years of clinical expertise and program development skills have helped Elder Services build a 42 year stellar reputation as the northeast’s regional leader in elder care.”

In 1983, Joan became the first Protective Service worker in Massachusetts and began assembling a comprehensive Crisis Intervention Team that included staff with expertise in the areas of protective services, mental health counseling, money management and specialized skills related to suicide prevention and hoarding. She was promoted to Director of Home Care in 1985 and led the process for a major organizational change that focused on interdisciplinary casework between nurses and social workers. This shift positioned the agency for new opportunities to work with health care systems, community services and elder housing. Joan is also credited with establishing the agency’s social work licensure program that has supported over 600 individuals in receiving and maintaining their social work license.

Since 2010, Joan has served as the Assistant Director with a focus health care programs. She helped develop the nationally renowned center of excellence that provides evidenced-based workshops to help manage chronic health needs for thousands of Massachusetts residents.

Joan helped pioneer new programming in transitional care efforts to support hospitals in safely discharging patients with the appropriate resources. Joan’s expertise and business acumen is sought by other organizations across the country that are working with elders and trying to develop health care delivery systems that improve the overall health of all older adults. Hatem states “I am both honored and humbled to have been chosen to continue the legacy of an organization built on vision, leadership and service to older adults and look forward to working with the staff, the leadership team and community professionals to continue supporting today’s unique challenges of aging.”
Joan lives in Haverhill with her husband and two children.

Recent News

Mobile Market featured on WCVB-Channel 5

AgeSpan employees and volunteers, including Food Initiatives Program Manager Ruth Ortiz, were interviewed about our Mobile Food Market as part of WCVB-Channel 5 Boston's Day of Giving, which aired September 22, to benefit The Greater Boston Food Bank.  Our free market...

Award-winning robotic pets program helps dementia patients

By Jill Harmacinski LAWRENCE — Many people love animals and crave the comfort, companionship and loyalty of their own pet. An award-winning local program helps individuals with dementia achieve that without having to feed, pick up after...

AgeSpan to launch its first Mobile Food Market in Lawrence

The market is a collaboration with The Greater Boston Food Bank and Boys & Girls Club of Lawrence This summer, people of all ages will be able to choose from a wide variety of produce and other foods at the new AgeSpan Mobile Market in Lawrence. AgeSpan partnered...

AgeSpan wins national award for its robotic comfort pets program

AgeSpan was one of 43 agencies honored for innovative programs and initiatives that help older adults at the 2022 USAging Innovations and Achievement Awards. The national awards highlight success programs and were presented at the USAging 47th Annual Conference and...

Resize text-+=